Legal

Privacy, Terms & Refund Policy

Effective: June 28, 2026 · Digital Token Holders LLC (Wyoming)

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Refund Policy Privacy Policy Terms of Service

Refund Policy

Applies to: Station Zero ($47), Get Hired Course ($147), and any future digital products.

30-day money-back guarantee. If you complete the course work and it doesn't deliver, email hello@thefiregroundadvisor.com within 30 days of purchase and we'll issue a full refund. No questions. No hoops.

What qualifies

You made a genuine effort — you watched the videos, completed the action items, and the material didn't help you. That's a refund, full stop.

What doesn't qualify

If you purchased access and didn't engage with the content, refunds are at our discretion. Digital courses are delivered immediately on purchase — we rely on the honour system and extend good faith. Most people who ask for refunds don't ask.

How to request

Email hello@thefiregroundadvisor.com with your name, purchase date, and a brief note on what wasn't working. We'll process your refund within 5 business days via the original payment method.

Processing time

Stripe refunds typically appear on your statement within 5–10 business days depending on your bank.

Privacy Policy

Last updated: June 28, 2026

Who we are

The Fireground Advisor is operated by Digital Token Holders LLC, a Wyoming limited liability company. Questions about this policy: hello@thefiregroundadvisor.com.

What we collect

When you use the free readiness assessment, enroll in a course, or sign up for our email list, we may collect:

How we use it

Your email address is used to:

We do not sell your data. We do not share your email with advertisers. We do not add you to lists you didn't opt into.

Email and unsubscribe

Every marketing email we send includes an unsubscribe link. Click it and you're off the list within 24 hours. Transactional emails (purchase receipts, course access) are exempt from unsubscribe — you need those regardless.

Cookies

The Fireground Advisor website uses only functional cookies — course progress is stored in your browser's localStorage and never transmitted to us. We do not use advertising cookies or cross-site tracking.

Third-party processors

Data retention

We retain email addresses while you're subscribed. You may request deletion of your data at any time by emailing us. We'll remove your record within 30 days.

Your rights

You have the right to access, correct, or delete the personal information we hold about you. Email hello@thefiregroundadvisor.com and we'll respond within 10 business days.

Terms of Service

Last updated: June 28, 2026

Agreement

By accessing or purchasing from The Fireground Advisor (thefiregroundadvisor.com), you agree to these terms. If you don't agree, please don't use the site.

What you're purchasing

Course purchases grant you personal, non-transferable access to the digital course content. You may not redistribute, resell, share login or access links, or reproduce course materials without written permission.

Content disclaimer

The Fireground Advisor provides career preparation education based on the instructor's professional experience. Course content is educational and informational — it does not guarantee employment, hiring, or certification. Physical training content includes safety guidance that must be followed. You are responsible for your own safety during any physical activities described in the course.

Firefighter hiring processes vary by jurisdiction, department, and year. While we work to keep content accurate, we do not guarantee that specific procedures, test formats, or standards described in the course match your target department's current requirements.

Intellectual property

All course content — videos, PDFs, scripts, and written material — is the property of Digital Token Holders LLC. Unauthorized reproduction or distribution is prohibited.

Limitation of liability

To the maximum extent permitted by law, Digital Token Holders LLC is not liable for any indirect, incidental, or consequential damages arising from use of course content. Our total liability for any claim is limited to the amount you paid for the course.

Governing law

These terms are governed by the laws of the State of Wyoming, USA. Disputes are resolved in Wyoming courts.

Changes

We may update these terms. Continued use of the site after changes constitutes acceptance.

Contact

Questions: hello@thefiregroundadvisor.com
Digital Token Holders LLC · Wyoming, USA